Hey M!
We are so sorry to hear of your disappointment in the thick everyday hoops! We would like to make this up to you and will reach out via email to get these exchanged for you. The edges should definitely be smooth and that was a missed step on our end.
The posts are malleable because of the gold being such a soft material. We could definitely put silver posts on to make them a bit sturdier.
Be on the look out for an email from us! Thank you for being here and letting us make it right! We always encourage emailing in to ensure we know about any issues